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We offer direct billing to most extended health plans for Chiropractic, Physiotherapy and Registered Massage Therapy appointments. The amount of coverage varies between extended health plans.
We have a limited number of new patient assessments available online, please call if you cannot find a time that works for you.
Phone: 250-744-2882 or our website’s Homepage, or email behealthy@betterback.ca. We are looking forward to seeing you.
Dr. Jerry Lam D.C.
Dr. Jerry Lam is an Advanced Certified Chiropractic BioPhysics® (CBP®) Doctor in Victoria with a clinical focus on postural and spinal alignment correction, spinal deformities, whiplash and motor vehicle injuries (ICBC/MVC), sports injuries, and long-term spinal health.
His approach is built on a simple principle:
Symptoms are important—but they are not always the whole problem.
Pain and other symptoms may be the reason you seek care, but they do not always tell the complete story of what is happening with your spine and movement system. For patients with persistent or recurrent problems, Dr. Lam’s approach is to identify the underlying structural and biomechanical factors that may be contributing to the problem and address them systematically so result can last.
What to Expect From Your Care
Care with Dr. Lam begins with a comprehensive assessment, rather than simply treating the area that hurts. Depending on your presentation, this may include posture and movement analysis, neurological and orthopedic examination, and clinically indicated X-ray-based structural assessment.
Your findings are then reviewed with you so that you understand:
- What may be contributing to your symptoms
- Whether there are underlying structural or postural findings that should be addressed
- What can realistically be improved
- What type of care may be appropriate for your individual situation
Treatment is generally organized into three stages, although not every patient will require every stage or spend the same amount of time in each one.
1.Symptom-Focused Care
The initial priority is to reduce pain and irritation, improve mobility and function, and help you return to normal daily activities.
This phase is focused on helping you feel and function better—not simply masking symptoms.
2.CBP® Corrective Care
If your assessment identifies meaningful structural or postural abnormalities that are appropriate for correction, care may progress into a more comprehensive Chiropractic BioPhysics® corrective program.
CBP® is a technique and rehabilitation approach that combines spinal adjustments, specific traction procedures, posture rehabilitation, and corrective exercises with the goal of producing measurable changes in spinal alignment and function.
Corrective care is individualized. There is no universal number of visits required to achieve a particular correction. Some structural problems may respond more quickly, while others may require a longer period of consistent care. Progress is monitored through objective findings, functional changes, and—when appropriate—repeat structural assessment.
The goal is not simply to make you feel better temporarily, but to work toward the best realistic structural and functional outcome for your individual presentation.
3.Wellness & Stability Care
Once an appropriate level of correction and functional improvement has been achieved, the focus can transition from active correction to maintaining the improvements you’ve made.
Wellness and stability care is individualized and may include periodic chiropractic care, exercise, mobility, posture strategies, and other recommendations based on your needs and goals.
A Multimodal, Evidence-Informed Approach
Dr. Lam utilizes an integrated approach that may include:
- Manual and instrument-assisted chiropractic adjustments
- Multi-directional CBP® spinal traction
- Spinal decompression
- Postural rehabilitation and corrective exercise
- Shockwave therapy
- Photobiomodulation / laser therapy
Not every treatment is appropriate for every patient. Recommendations are based on the clinical findings, goals, and response to care.
Dr. Lam is a Gold Member of the Chiropractic BioPhysics® Non-Profit, an organization dedicated to advancing CBP® research and education, and is also a member of the International Chiropractic Association (ICA) and the Chiropractic Defense Council.
He is fluent in English, Cantonese, and Mandarin, and accepts ICBC patients.
Outside the clinic, Dr. Lam is a black belt Judo coach and member of the University of Victoria Judo Club. He remains committed to ongoing postgraduate education, clinical training, and evidence-informed practice to continually improve the care he provides to his patients and community.
Before You Book
An assessment with Dr. Lam is the starting point of the process—not a commitment to a predetermined treatment plan.
The purpose of the assessment is to determine what is actually going on, what can be improved, and what level of care is appropriate for you.
If your primary goal is simply short-term symptom relief, that will be addressed. However, if your assessment identifies an underlying structural or postural problem that warrants correction, Dr. Lam will explain the corrective options and what that process may involve.
The objective is to match the level and duration of care to the problem—not to put every patient through the same treatment plan.
Dr. Jerry Lam is an Advanced Certified Chiropractic BioPhysics® (CBP®) Doctor in Victoria with a ... Read More
Dr. Brad Gage
Dr. Gage is one of Western Canada’s only Advanced-Certified doctors in the “Chiropractic BioPhysics” (CBP) technique, an evidence-based spinal rehab system. CBP treatment includes condition and postural specific exercise, adjustments, and multi-direction traction therapy. The CBP method can be used to treat a wide variety of conditions including abnormal posture, spinal deformities such as scoliosis and kyphosis, as well as pain.
He also utilizes Spinal Decompression Therapy for the treatment of disc problems and to reduce symptoms that radiate into the arms or legs.
All of the patients at the BetterBack clinic are encouraged to learn home-care exercises that help people “Get Better, Faster”!
Dr. Gage has experience in and utilizes other adjusting techniques to complement the more structurally-based CBP Technique to best match your individual needs, preferences, and goals, including several different low-force instrument-based techniques.
Dr. Gage’s non-work interests include riding his motorcycle, fitness and exercise, woodworking, and a variety of outdoor activities such as camping, kayaking, paddle boarding, hiking, and sport shooting. He is also an avid audio-video enthusiast! He has been married to his lovely wife Debbie for over 30 years and is the proud father of three active healthy young men.
Dr. Gage is one of Western Canada’s only Advanced-Certified doctors in the “Chiropractic BioPhysi... Read More
Dr. Bradley Kennedy D.C.
Dr. Bradley’s approach to care with patients and families is highly individualized since every person has unique strengths, beliefs, and preferences. He collaborates with a network of integrative health providers.
Taking an integrated, holistic approach to health care, believing that you need to be treated as a whole person. Not just a symptom or part. Using a variety of hands on techniques, stretches and exercises to help you improve your function and feel better.
I just wish I had known then what I know now. I experienced a decade of unnecessary chronic pain, from an injury that happened slowly over time, doing my favorite activity: competitive swimming. This ultimately guided my first career as a Registered Massage Therapist. While working in a NUCCA chiropractic clinic, one of the doctors offered to assess my chronic shoulder injury. At first, I was skeptical, but when he explained the mechanics of this technique, it made perfect sense. I had regular NUCCA adjustments, and within 6 weeks, I was pain free. Moreover, I was so inspired and convinced from this personal experience, that I decided to pursue NUCCA chiropractic as my career. Being a curious and stubborn individual I haven’t stopped learning and continue to add new techniques and experience to my practice.
Dr. Bradley’s approach to care with patients and families is highly individualized since every pe... Read More
Bhakti Sudani
Bhakti’s interest in physiotherapy comes from her connection with movement, sports, and the body’s ability to adapt and heal. She has a background in Physiotherapy, Fitness and Health Promotion, and Canadian healthcare practice, and gained clinical experience in Ontario working with musculoskeletal, orthopedic, chronic pain, and exercise-based rehabilitation clients.
Her approach is grounded in understanding each person’s story, goals, lifestyle, and movement needs. She has a special interest in chronic pain, preventative care, orthopedic rehabilitation, and helping people build confidence in everyday movement. Outside of work, Bhakti enjoys hiking, sports, and exploring scenic places.
Bhakti’s interest in physiotherapy comes from her connection with movement, sports, and the body’... Read More
Rebecca Pewar
Rebecca’s interest in movement, health, and the human body led her to pursue a Bachelor of Kinesiology at Camosun College. Her areas of interest include postural awareness, behaviour change, and chronic pain management. She is committed to continual education and evidence-based practice, using an individualized approach to support each person at every stage of life.
Rebecca takes a whole-person approach to kinesiology, recognizing that each individual has different preferences, experiences, and goals. She enjoys helping clients move with confidence, recognize their progress, and discover their own strengths.
Outside of the clinic, Rebecca enjoys strength training, swimming, hiking, and spending time with friends and family.
Rebecca’s interest in movement, health, and the human body led her to pursue a Bachelor of Kinesi... Read More
Haylie Choo
Haylie was born and raised in Victoria, BC, and has always been deeply connected to the world of wellness and self-care. As a recent graduate at West Coast College of Massage she is dedicated to helping others achieve balance and relaxation in their daily lives.
She loves spending time outdoors and playing sports, embracing an active lifestyle that fuels her passion for wellness. With a firm belief in the power of touch and holistic healing, she strives to promote overall well-being and rejuvenation for everyone she works with.
Haylie was born and raised in Victoria, BC, and has always been deeply connected to the world of ... Read More
Megan Tochor
Megan grew up with an interest in sport, movement and physical activity, and this eventually led her to complete her bachelor’s degree in Human Kinetics at UBC Okanagan. Since graduating, she has gained experience working with and treating a wide range of clientele. She is always eager to expand her knowledge base around human movement, biomechanics, and general health and enjoys continuing education in her field. She firmly believes that movement and an understanding of your own body is a key component to overall health and wellness. Megan is passionate about working with individuals on their unique wellness journeys. She finds it rewarding to witness them achieving new goals, realize their body’s true potential, and find their own self agency in their path to wellness. In her off time, you can find her taking and teaching yoga classes and exploring the beautiful outdoor spaces on Vancouver Island.
Megan grew up with an interest in sport, movement and physical activity, and this eventually led ... Read More
Jency Henry
Jency Henry is an experienced physiotherapist who advocates a positive environment in treating patients focused on their recovery. She has over 16 years of experience in the field of physiotherapy.
She is certified in Biomedical Dry Needling (BDN) / Intra-Muscular Stimulation (IMS) and Vestibular rehabilitation. Jency is also a Pelvic Floor physiotherapist who assesses and treats pelvic health conditions such as pelvic organ prolapse, urinary and/or fecal incontinence, urinary urgency, pelvic girdle pain, as well as postpartum care.
Over the years, she has worked with a wide variety of populations including but not limited to patients recovering from surgery, motor vehicle accidents, work-related injuries, neurological disorders (stroke, brain injury), musculoskeletal and orthopedic disorders (post-fracture, TMJ, neck, shoulder, back, hip, knee, ankle and foot injuries/problems).
Jency believes that continuing education further enhances her knowledge and skills as a physiotherapist, and she aims to provide the highest quality of care.
In her free time, she enjoys playing badminton and spending time traveling with her family.
Jency Henry is an experienced physiotherapist who advocates a positive environment in treating pa... Read More
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Need Help? 250-744-2882 behealthy@betterback.ca